Distinct - plus through responsibility/a>

99.9% Guaranteed uptime

• 99.9% guaranteed uptime
  
• 10 years of experience in the field
• ISO certification 9001:2008 cert
• certification as a service provider from The National Authority for Management and Regulation in Communications (ANCOM)

Environment, climate control

• HVAC (Heating, Ventilating, and Air Conditioning), temperature 19 degrees Celsius, +/- 3 degrees Celsius
• protection against fire using Inergen gas *
• optical smoke detectors
• digital monitoring of temperature and humidity
• dust filtering equipments
• additional protection against earthquakes:the racks are secured in the ceiling
• we are located in a building from the industrial area
• 130 sq.m., easy to extend
• raised floor

Electrical infrastructure

• 2 power generators (primary, back-up) ready at any given time to ensure electrical independency
  
• dedicated infrastructure for the electrical system
• minimum 2 separated electrical circuites per rack
• minimum 2 UPS APC 3000VA/5000VA for each of 2 racks

Conectivity

• multiple interconnection using optical fibre on separeted physical routes
• installed capacity 6 Gbps
  
• member of RONIX, Interlan, Balcan-IX: direct interconection in 3 of the most important internet exchanges from Romania
  
• direct access to major european peerings (AMS-IX,DE-CIX,BIX)
• routing cluster (each connection has it's own router which is configured for automatic failover), DNS cluster
• internal network based on Cisco infrastructure
• gigabit connections available
• our own AS number , our own IP classes
• proactive monitoring
• remote acces to statistics

Security

• phisycal acces controlled through phisycal and procedural means
• permanent video monitoring
• the building has it's own security(human guard 24x7x365) and security system fitted with monitoring and fast intervention ensured by a specialized company

Other facilities

• technical support available 24x7x365
• dedicated space for on-site interventions made by the client
• regularly practiced disaster procedures
  
• technical support available by phone, email and messenger
• every request adressed to the support department is registerd in our tickets system
• complete infrastructure services available: dedicated servers,virtual servers, SaaS (Software as a Service), advanced technical support
  

* installation pending

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