Occasional technical support
Distinct provides technical support solutions and services.We ensure occasional technical support by making available for you one of the best system administrators.
Occasional support 1 |
Occasional support 2 |
Occasional support 3 |
|
| Resource type | 3rd level | 3rd level | 3rd level |
| Services included | replacement of hired administrator | replacement of hired administrator | replacement of hired administrator |
| Availability | Monday to Friday,10 - 18 | Monday to Friday,10 - 18 | Monday to Friday,8 - 22 |
| Hours included | 3 | 5 | 10 |
| Intervention time | max 2h | max 1h | immediately |
| Intervention hours outside the business hours | 0 | 1 | 1 |
| Intervention time outside the business hours | n/a | best-effort | 8 |
| Operating system | Linux/Windows | Linux/Windows | Linux/Windows |
| 24/7 monitoring | yes | yes | yes |
| ask for a quote | ask for a quote | ask for a quote |
